MEASURE PERFORMANCE ANYWHERE – PROACTIVE SERVICE MONITORING
If you want continuous internet monitoring, or can’t easily get to the remote location, our plug-in agents check internet performance remotely 24 hours a day, 7 days a week, helping to guarantee your customers the best possible service.
HOW IT WORKS
- Set up a myEPITIRO subscription (professional or enterprise)
- Plug in an Epitiro agent at the location where you want to monitor internet performance
- Sign into your myEPITIRO account and test, measure and diagnose internet service performance remotely, receiving alerts when the service is failing to deliver on KPIs
GET FASTER INTERNET ISSUE RESOLUTION – REMOTE TROUBLESHOOTING FROM ANY ANDROID OR APPLE PHONE
If you or one of your customers is having connectivity or performance issues, you can now turn any smartphone into a virtual engineer with our FREE app – no IT experience needed.
HOW IT WORKS
- Set up a myEPITIRO subscription
- Download the free app from Google Play or Apple’s App Store
- Customer complains of poor Wi-Fi or unreliable internet service
- Use a phone at the customer location to run remote diagnostic tests via the app – the app can be controlled remotely from any browser, or on the phone screen
- Analyze results from the office in real-time – all internet performance measurements immediately available in your myEPITIRO account
TESTS AVAILABLE
• Ping any server
• DNS
• Ookla speedtest
• YouTube
• Browse any website
• Dropbox
• Wi-Fi Scan*
• Ports Scan
• iperf3 – TCP/UDP
• HTTP
• FTP/FSTP/SFTP
• Traceroute
*Some tests and data are limited by the iOS operating system
