INTERNET PERFORMANCE MONITORING AND TROUBLESHOOTING

We’re on a mission to enable better internet performance with more affordable and accurate remote monitoring and troubleshooting.

  • Know you’re getting the service you pay for – or prove you’re delivering the service you promise – with our free app or plug-and-go agents

  • Troubleshooting, alerting, and diagnostics are easy with our combination of AI, machine learning, and expert-rules

  • Our cloud infrastructure supports monitoring anywhere in the world – all you need is your web-browser

Monitor Internet Performance
Monitor Internet Service

Monitoring

Guarantee the best possible service with continuous, in-depth internet monitoring 24 hours a day, 7 days a week.

Troubleshoot Internet Service

Troubleshooting

Download our free app on virtually any smartphone or computer to remotely resolve any connectivity or performance issues.

THE BENEFITS

ACCURATE

Unlike other providers, our agents sit outside the network so you can experience the service exactly as a customer would.

EASY

No network installation required. Simply plug-in an agent, or download the free Epitiro app on your device, login to your myEPITIRO account and go.

AFFORDABLE

Subscription-based, from just
$10 a month per agent.

Internet Speed

IMPROVED INTERNET SERVICE

Know where your issues are and remotely identify and troubleshoot problems before customers experience them.

Low cost monitoring

LOWER OPERATIONAL COSTS

Reduce on-site visits and speed up issue resolution.

ENHANCE YOUR CUSTOMER SUPPORT

Provide real-time visibility and share performance data with clients.

60-SECOND WATCH: HOW IT WORKS

WORLD FIRST – WI-FI 7-CAPABLE MONITORING AGENT

Wi-Fi 7 is on its way. If you’re looking to monitor your current and future internet performance, get ahead of the curve with our new Wi-Fi 7-capable monitoring agent.

Wi-Fi 7 Performance Agent

WHAT PEOPLE SAY

“Epitiro’s solution helps us monitor services 24/7, pinpointing potential issues and helping us resolve them quickly and efficiently.”

Saravanan Radhakrishnan, Director of Service Engineering, Boingo Wireless

“The automatic alerts mean we can proactively troubleshoot any issues before they become a problem.”

Larry Akinsooto, EVP - Sales & Operations, JDL Group

“There’s no complicated network installation required at all, which makes it very easy to get up and running in a matter of minutes.”

Taylor Gunn, Co-Founder and Senior Vice President, Data, Product and Procurement, Rovrscore

“Epitiro gives us unequivocal data we can use to uphold our SLAs with our service providers.”

VP of Information Technology, Scion

AI POWERED INNOVATION

Monitor Internet Service

Epitiro Expert Analysis

Use AI to find out why connectivity issues are occurring.

Monitor Internet Service

Benchmark

AI-powered snapshot of performance reliability across all locations.

WHY ARE WE SO ACCURATE?

Because performance is about so much more than just speed. We monitor your network service from a user’s perspective.

Internet Availability

AVAILABILITY

Is it available when and where I need it?

Internet Accessibility

ACCESSIBILITY

Do I need to watch adverts, complete surveys, or fill in a paywall form to use?

Internet Performance

PERFORMANCE

Are pages slow to load? Do videos buffer and are there latency issues for gamers?

Internet Reliability

RELIABILITY

Can I connect 100% of the time?

AS USED BY

Charter Communications